Frequently Asked
Questions

Delivery times depend on your location and shipping method. Your estimated delivery date appears at checkout. Please see our shipping policy for processing times and service details.

We offer free shipping on eligible orders over $49. Applicable destinations and any exclusions are shown at checkout.

When your order ships, you will receive a shipping confirmation email. If tracking is available for your shipping method, the email contains a tracking link.

Each set includes four henna cones. See the individual product page for shade combinations, cone size, ingredients, and storage instructions.

Apply to clean, dry skin. Let the paste dry and leave it on for the time recommended on the label. Natural henna color develops gradually over 24 to 48 hours. Visit our application guide for more tips.

Natural henna typically fades over one to two weeks. Results vary with placement, skin, product formulation, and aftercare.

Yes. Practice lines and dots on paper first, cut a small opening in the cone tip, and start with a simple design. Follow the product instructions and patch-test before applying.

Any ingredient can cause a reaction. Review the full ingredient list and follow the label's patch-test directions. Do not use on broken or irritated skin. Stop using the product if irritation occurs.

Check each product's ingredient list before purchase. We do not make a blanket safety claim for every formula or shade. Contact us if an ingredient list is missing or you need clarification.

Ask your healthcare professional before use, and share the exact product's ingredient list with them.

Please read our returns and refunds policy for eligibility, time limits, and how to start a return.

Contact our team with your order number and photos of the item and packaging. Keep the packaging while we help resolve the issue.

Send a message through our contact page. Include your order number for questions about an existing order.